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Enterprise document management (EDM) is a strategy for overseeing an organization's paper and electronic documents so they can be easily retrieved in the event of a compliace audit.The meaning has broadened to include email, faxes, instant messages, PowerPoint presentations, collaborative software entries and multimedia.


Gartner has found that the cost of document mismanagement equate to 12 - 15 % of corporate revenue  and 40 - 60 % of office workers' time


As part of any transformation  and efficiency program organisations have the opportunity to improve  service and save money by minimising its paper usage and repetitive time consuming administrative tasks.Further point is to note  is that much research has shown considerable time and  costs savings  is made by removing paper from  day to day business processes.


Once an electronic document management system (EDMS) is thoroughly embedded at an organisation  and adopted  by users, control, accountability, automation and compliance quickly replace the paper relay and waste hours searching for documents that are lost, misfiled , or stored in a dingy  basement .Productivity increases customer service improves, user satisfaction increases and enviromental conditions are greener.


In addition the vulnerable business or sensitive documents can be scanned  and stored so they are no longer  at risk from fire,flood, damp, spilled coffee or food stains.Once published  and indexed , the document is securely held in the EDMS and cannot be lost no matter how many times viewed or by how many people.



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